At a panel discussion at the Hospital Show Conference about PREMS and PROMS – patient reported experience measures and patient reported outcomes measures – the conclusion was drawn that there is much room for improvement in the manner and the extent to which the capturing of this specific data makes sense.
The Health Ombud, Professor Taole Mokoena, delivered the keynote address at the 2025 Hospital Show at the Sandton Convention Centre. His presentation outlined the Health Ombud’s mandate, reviewed significant cases, and highlighted key lessons from patient outcomes and experiences.
Healthcare is evolving rapidly, with advancements in artificial intelligence, digitisation, telehealth, and home-based care reshaping traditional models of treatment. One significant shift is the rise of the “Hospital at Home” model, which allows patients to receive hospital-level care in their homes.
The differences between palliative and hospice care—and their impact on patients and families—were some of the issues raised in a live panel discussion at the Hospital Show conference held at the beginning of March.